We are pleased to offer a free returns collection service to all customers for any purchases that meet our Returns Policy.
Your returned item must be picked up by the DHL courier no later than 14 days after your delivery date.
BERGEN DHL RETURN PROCESS ????
Place the item(s) with all the original packaging inside the Dodo Bar Or box and leave it open for the courier to check the contents.
Attach the Return Label (shipping waybill) and a signed Return Note to the outside of your Dodo Bar Or box and hand the courier the spare copies of both documents.
Please view our Terms & Conditions for further information on cancelling an order or contact our Customer Service team for assistance.
If you would like to request a return, please contact us with your order number and return info (reason for return request, pictures of garment issues if returing do to defect). Once you have submitted your request, a return authorization and domestic shipping label will be sent to you within 72 hours with return instructions. Please do not ship your return back without this authorization, as it will not be processed. Please note that all sample sale purchases are final sale.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.